Regulations

  1. Placing an order in Kunke Poligrafia Sp. z o.o. is tantamount to accepting the provisions of the following regulations.

  2. At the time when the Employer receives Confirmation of order acceptance by the Kunke Poligrafia Sp. z o.o., a contract is concluded between the Principal and the Contractor.

  3. At the time when the Ordering Party receives the "Confirmation of order acceptance" by Drukarnia Kunke Poligrafia Sp. z o.o., a contract is concluded between the Principal and the Contractor.

  4. Kunke Poligrafia Sp. z o.o. carries out orders on the basis of projects provided by the Principal, which should meet the conditions contained in the "Technical Conditions" at www.kunke.pl

  5. If the design was made by Kunke Poligrafia Sp. z o.o., after the Customer's approval, the printing house is not responsible for substantive errors.

  6. The Customer is responsible for legal defects resulting from the content and form of the files provided. Placing an order is tantamount to the assurance by the Principal that he has full rights to reproduce his materials. The customer also declares that the files sent are virus-free.

  7. Transferring files for printing on a different date than the one previously agreed may result in postponing the deadline for carrying out the given order.

  8. Shipping costs are borne by the Purchaser, unless otherwise agreed.

  9. Courier items are insured and subject to complaint in the event of damage during transport. The condition for reimbursement or exchange of goods is a damage report written in the presence of the courier (after signing the receipt of the package, check whether it is damaged in some way, also in terms of content). Postal items sent as valuable are also subject to complaints in the same way.

  10. The limitation period for any qualitative and quantitative claims is 14 days from delivery of the goods.

  11. In the case of colored works, it is possible to deviate from the original colors and it is not subject to complaint if the customer did not provide a certified proof or print from a previous production together with the project.

  12. Payment for the ordered goods takes place as a prepayment or cash on delivery. Download costs are borne by the Contractor. For regular contractors, it is possible to pay with a delayed payment after submitting the necessary documents and obtaining a positive accounting opinion.